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Where can Welcome Pod be used?

The Welcome Pod can be used inside carrycots, playpens and baby bed under the following conditions: it is comfortably contained and does not bend or curve to alter its shape (minimum mattress size: 84×51 cm). there are at least 20 cm between the upper edge of the Welcome Pod and the upper edge of the … Continued

Up to what age can Welcome Pod be used?

From 0 to 8 months of age. The Welcome Pod is ideal for sleeping infants until about 2 months to 9 weeks of age, or until they are able to roll over and/or raise themselves on their hands or knees. From birth to 8 months of age, the product can be used for playtime, cuddling … Continued

I have purchased one of your products online. Who can I contact for service or warranty?

Inglesina acknowledges the validity of the warranty conditions for a period of 24 consecutive months from the date of purchase. In order to request a free replacement or repair, you must go to the sales point where the purchase was made (either a physical shop or online) with the serial number of the product and … Continued

Can spare parts or accessories from other brands/companies be used?

For the warranty conditions to be valid and, above all, for safety reasons, we recommend that you do not use spare parts or accessories that are not supplied and/or not approved by Inglesina.

Can I use Inglesina products on sand or gravel?

To cope best with sand, gravel or dirt roads it would be best to use large wheeled strollers (such as the Aptica XT). Alternatively, for other strollers designed more for use in the city than on the beach, we recommend using them “backwards” for short paths to make it easier to move around. After use … Continued

Up to what height can the group 2/3 car seat be used?

Inglesina car seats belonging to group 2/3 can be used for children from 15kg to 36kg, according to the ECE 44/04 regulation. As it is a restraint system that can be used in accordance with the Highway Code, please note that the use of a car seat is compulsory when transporting children up to 12 … Continued

Can I mount wheels on the Stand-up?

The Stand-up is an accessory designed to keep the carrycot in a raised position, but not in motion. For child safety, the Stand-up must remain in a stationary (static) position.

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